Terms of service
Last updated: 2026/2/1
Welcome to Defineroom. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
Agreement to Terms
By placing an order or using our website, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.
Use of Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code or malware
- Attempt to gain unauthorized access to our systems
- Use our site for fraudulent purposes
Product Information
We strive to display product information accurately, including descriptions, pricing, and availability. However, we do not warrant that product descriptions, pricing, or other content is error-free. We reserve the right to correct errors and update information without prior notice.
Pricing and Availability
All prices are in U.S. Dollars and include applicable taxes. Shipping fees apply as follows: orders of $130 or more receive free standard shipping, while orders under $130 incur a $15 flat shipping fee. We reserve the right to change prices at any time. Product availability is subject to change, and we reserve the right to limit quantities or discontinue products.
Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason. Payment is required at the time of order placement. We accept Visa and Mastercard.
Shipping and Delivery
We ship to addresses within the United States only. Orders are processed within 1 to 3 business days, and delivery typically takes 3 to 5 business days after shipment. For complete shipping details, please refer to our Shipping & Delivery Policy.
Returns and Refunds
Items may be returned within 30 days of delivery subject to our Returns & Refund Policy. Return shipping costs are the customer's responsibility for standard returns. Defective or incorrect items will be handled according to our policy. Refunds are processed within 10 business days of return approval.
Limitation of Liability
To the fullest extent permitted by law, Defineroom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
Indemnification
You agree to indemnify and hold Defineroom harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms of Service.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Defineroom or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Governing Law
These Terms of Service are governed by the laws of the State of West Virginia, United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of West Virginia.
Dispute Resolution
In the event of a dispute, you agree to first contact us to seek resolution. If we cannot resolve the dispute informally, any legal action must be brought in the appropriate courts of West Virginia.
Severability
If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall remain in full effect.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping & Delivery Policy, Returns & Refund Policy, and other posted policies, constitute the entire agreement between you and Defineroom.
Contact Information: Defineroom 420 Baker St, Elkins, WV 26241, United States Phone: +1 234-805-0828 Email: info@defineroom.com Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)