About Us
At Defineroom, we believe a home feels most comfortable when each space has a clear purpose. Our name comes from that idea: to “define” a room is to give it direction—so it’s easier to live in, easier to enjoy, and easier to make your own.
A room doesn’t need to be complicated to feel complete. Sometimes it’s about balance, sometimes it’s about function, and sometimes it’s about creating a place that fits your routine. Defineroom exists to support that process with a shopping experience that’s straightforward, consistent, and centered on real-life needs.
What we focus on
We run an online store serving customers across the United States with a simple goal: make it easier to shape a home you’re confident in. That means:
Clear information so you can compare options without guessing
Practical support when you have questions before or after an order
A smoother path from browsing to delivery, with communication that doesn’t disappear once you check out
We don’t believe home decisions should feel stressful. Our role is to help make the process more predictable—so you can focus on planning your space, not chasing updates.
A style that fits real life
People define their rooms in different ways: creating a calm spot to reset after a long day, setting up a space that works better for family routines, or making a new place feel like home faster. Defineroom is built for all of those moments.
Rather than telling you what your home should be, we aim to support what you need it to be—today and as life changes. Your space can evolve, and your choices should be able to evolve with it.
A customer-first shopping experience
Buying furniture online works best when you feel informed and supported. We put care into the parts that shape trust:
Responsive customer service during business hours
Order guidance to help you understand next steps
Policy transparency so expectations are clear from the start
Respect for your time, with helpful answers instead of vague responses
If something is unclear, we want you to feel comfortable reaching out. Questions are normal—especially when you’re making decisions for your home.
Our commitment to straightforward communication
You deserve a store that speaks plainly. We aim to keep our messaging consistent across the site, our order emails, and customer support. When we share updates, we focus on what matters: the status of your order, what to expect next, and how to get help if you need it.
Why “Defineroom” matters
Defining a room is more than decorating—it’s choosing how you want to live in that space. It’s the difference between a room that’s “there” and a room that feels intentional. We chose the name Defineroom as a reminder of what we’re here for: helping customers bring clarity to their spaces, one decision at a time.
Whether you’re refreshing a familiar room or setting up a new home, we’re here to support the process with a dependable online experience.
Contact Us
Tel: +1 234-805-0828
E-mail: info@defineroom.com
Address: 420 Baker St, Elkins, West Virginia 26241, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)